Approaching 70 years as a leading supplier of wooden and heat-treated pallets in Ireland and the UK, Dublin based Oliver Conroy Pallets has been awarded the coveted All-Ireland All-Star Family Run Business 2020 – a quality mark signifying it meets the highest standards of service and trust.
Commented Fergal Conroy, CEO: “This is a great achievement for our Company as the rigorous accreditation process is overseen by the prestigious All-Ireland Business Foundation, and is conducted via stringent feedback from our customers, employees and vendors, whose opinion matters most to us.
“This accreditation is a testament to the loyal hardworking team of employees that we have within our organisation that constantly strive towards the high standards that we uphold.
“It is very special to be honoured with the named accreditation of All Ireland All Star Family Run Business 2020 as we are coming up on a major milestone of our 70th year in business, with our original founder still involved within the company and now having a third generation working with us also.
“We have invested heavily in our business processes and, in particular, on Lean Manufacturing Principles, incorporating the latest storage system technology in the elimination of waste. We are proud to say that we have not sent any pallets to landfill in over 20 years. Each year, we repair and reuse 1,600,000 pallets so it is great to get this recognition for our efforts.”
The Business All Star Award is an independently verified standard mark whose adjudication panel is chaired by Dr Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Dr Hynes said the accreditation, which is now held by over 350 firms, is needed by the thousands of small and medium businesses which operate to their own standards, but have nothing to measure them by.
“We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors,” she said. “We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics.”